NCFE

SQA

This document covers the following subjects;
Airport Ground Operations: An Introduction (SCQF level 5)
Basic Customer Service Skills (SCQF level 4)
Holiday Planning (Intermediate 1)
Selling Skills (SCQF level 5)
Social Media Literacy (SCQF level 5)
Working as Air Cabin Crew: An Introduction (SCQF level 5)
Accommodation and Package Holidays (SCQF level 5)
Resort Representation: An Introduction (SCQF level 5)
Skills for Customer Care (SCQF level 5)
Travel and Tourism: Enhancing Skills for Employment (SCQF level 5)
Working as Air Cabin Crew (SCQF level 6)
Working as Senior Air Cabin Crew
Preparation for Employment in Travel and Tourism
Retail Travel Practice
Tour Guiding and Resort Representation