The Travel Training Academy gives your students access to;
- An airport check-in system
- A tour operator's reservation system
- A hotel reservation system
- Airline numeracy and literacy recruitment tests..
.. and gives you access to 100's of high quality downloadable and printable pdf's. These resources can be used by used to support delivery of City and Guilds, NCFE, BTEC and SQA qualifications.

Download your resources for free
Comprehensive Cabin Crew Training: Industry-Standard Case Studies for NCFE Level 2
Elevate Your Aviation Curriculum with Real-World Scenarios
These dynamic cabin crew case studies provide real-world scenarios that bring curriculum requirements to life. Download now to engage your students with authentic industry challenges, comprehensive assessment opportunities, and ready-to-use materials that save preparation time while meeting NCFE qualification standards.
These dynamic cabin crew case studies provide real-world scenarios that bring curriculum requirements to life. Download now to engage your students with authentic industry challenges, comprehensive assessment opportunities, and ready-to-use materials that save preparation time while meeting NCFE qualification standards.
Health and Safety within Aviation
Essential Teaching Resource for Aviation Safety Compliance
Comprehensive aviation safety PowerPoint designed for NCFE Level 2 Certificate lecturers. Covers UK airport regulations, fire reporting, accident procedures, PPE requirements, and personal safety responsibilities. Includes interactive elements, discussion prompts, and engaging facts to enhance student learning while meeting all curriculum requirements for ground operations safety.
Comprehensive aviation safety PowerPoint designed for NCFE Level 2 Certificate lecturers. Covers UK airport regulations, fire reporting, accident procedures, PPE requirements, and personal safety responsibilities. Includes interactive elements, discussion prompts, and engaging facts to enhance student learning while meeting all curriculum requirements for ground operations safety.
Tourism Law Detectives: Interactive Teaching Resource
Essential learning made engaging: Bring tourism regulations to life in your classroom!
Struggling to make legal aspects of travel and tourism engaging for your students? Our "Tourism Law Detectives" resource pack transforms dry regulations into compelling learning experiences. This comprehensive download includes:
Struggling to make legal aspects of travel and tourism engaging for your students? Our "Tourism Law Detectives" resource pack transforms dry regulations into compelling learning experiences. This comprehensive download includes:
- 5 ready-to-use case study scenarios based on real-world tourism dilemmas
- Detailed lecturer instructions and suggested solutions
- A simplified reference guide covering all key UK tourism regulations
- Direct links to official resources for deeper exploration
- Fully editable
Airport Customer Service Scenarios: Free Teaching Resource
This comprehensive teaching resource provides five meticulously crafted airport customer service roleplay activities, specifically designed for Level 2 (Level 5 in Scotland) Travel and Tourism students. Each scenario places students in the challenging role of a passenger services agent handling diverse and sometimes difficult airport situations.
What's Included:
What's Included:
- Five detailed, ready-to-use roleplay scenarios covering common airport challenges
- Professional response guidelines for each situation
- Scenario-specific customer service tips and best practices
- General airport customer service principles
- Fully editable
Sustainable Tourism Case Study - Gili Islands
Looking for an engaging way to teach sustainable tourism? Here is a comprehensive case study on the Gili Islands, Indonesia - a perfect real-world example of tourism's challenges and opportunities. This ready-to-use resource includes:
- Interactive activities using current industry websites
- Practical application of the Triple Bottom Line model
- Real stakeholder analysis exercises
- Built-in assessment tasks with marking criteria
- Extension activities for differentiated learning
Perfect for blended learning and suitable for both in-person and online delivery. The case study encourages students to think critically about sustainable tourism while developing practical industry skills. Come as a MS Word file so you can edit it as required.
Airport Check-In
A 39 page handout that explains in detail how airport check-in works. This resources is jam packed with with activities and would take students around 2 hours to complete.
Airport Games
A 6 page handout packed with various games and activities designed to help your students learn and remember airport codes and locations.
Maths test for interview
One of the actual maths tests used by a major UK based airline. Great for developing numeracy, employability and building student confidence. 10 pages of content which could be used in any number of your classes.
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Cabin Crew Scenarios
6 pages of engaging and highly realistic scenarios that will put your students at the heart of the action.
Dealing with Trip Advisor Complaints
It's such a hot topic that we've developed this 15 page handout crammed with activities to help your student get a grip of this critical issue. The great thing about teaching them this is that it applies to all sectors of the travel industry.
Repping Airport Scenario
Give your students the role of a resort rep and then put them under real pressure as things start to unravel at the airport. An actual scenario used for training by a large UK based tour operator.
Course reviews
Pauline has been so supportive over the past few years with setting up our students on the Travel Training Academy and talking me through all the additional resources. Her response time to any queries or issues has always been fantastic and most importantly the feedback from our students is so positive. A quote from my student "I have developed from this as I now understand the different processes needed in order to book a holiday and how to calculate a customers booking. I feel I have gained knowledge on how to do things that I can transfer into my work at college and in the future when working".
“Gina Turner - Walsall College
Even more resources :-)
Creating a Pinterest account
This is a great way for your students to build a really attractive social media presence that will actively attract employers. We have written a 27 page guide that could be used in any work experience or employability class and your students will love you for it.
Contextualised numeracy skills
Don't give your students boring numeracy work. Use our 15 page handout that sets your students up as cabin crew and bases activities around selling duty free and meals/drinks onboard. Our inflight magazine makes this an incredibly realistic and useful activity